Privacy Statement


Privacy Statement of Louloucompany

Through its webshop, ketocacao.com will process privacy sensitive or personal data. Louloucompany values the privacy of its customers and observes due care in processing and protecting personal data.

During the processing we conform to the requirements of the applicable data protection legislation. This means we:

  • clearly specify our purposes before we process personal data, by using this Privacy Statement;
  • limit our collection of personal data to only the personal data needed for legitimate purposes;
  • first ask for explicit permission to process your personal data in cases where your permission is required;
  • take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
  • respect your right to inspect, correct or delete your personal data held by us.

Louloucompany is the party responsible for all data processing. In this privacy statement, we will explain which personal data we collect and for which purposes. We recommend that you read it carefully.

This privacy statement was last amended on 01-05-2018.

Use of Personal Data
By using our service, you are providing certain data to us. This could be personal data. We only retain and use the personal data provided directly by you or for which it is clear that it has been supplied to us to be processed.

We use the following data for the purposes as mentioned in this Privacy Statement:

  • Name 
  • Billing address
  • Email address
  • Payment details

Registration
Certain features of our service require you to register beforehand. After your registration, we will retain your user name and the personal data you provided. We will retain this data so that you do not have to re-enter it every time you visit our website, and in order to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.

We will not provide the data linked to your user name to third parties, unless it is necessary for the execution of the agreement you concluded with us or if this is required by law. In the event of suspicion of fraud or misuse of our website, we may hand over personal data to the entitled authorities.

 

Promotion
Other than the advertisements on the website, we can inform you about new products or services:

  • By newsletter e-mail
  • Via social media

Newsletter
We may use your e-mail address to send you information about products or services that are the same as or similar to those that you have ordered from us and that we think you may find useful.

We will do so only if you have indicated that you do not object to being contacted for these purposes. At any stage you have the right to ask us to stop using your personal data for direct marketing purposes by using the unsubscribe link in the email or sending a message to hello@ketocacao.com

If you place an order at Keto Cacao we keep, if desired, your data on a secure server. Your name, address, telephone number, email address, shipping and payment information will be saved by creating an account. When you order again at Keto Cacao, these details will already be filled out.

Information about the use of our site and the feedback we receive from our visitors helps us to further develop and improve our web shop.

If you decide to write a review, you can choose whether you add your name or other personal information. We are curious about the opinions of our visitors, but reserve the right not to contribute this to our site if certain requirements are not met.

If you respond to a promotion or contest, we ask your name, address and email address. We use this information to perform the action, to disclose the winner (s), and to measure the response to our marketing campaigns.

Location data
If necessary, we may collect your location data (GPS). If that is the case, you will be asked to grant consent beforehand. This location data and other data can also be stored and processed by the provider of the navigation/mapping software, such as Google Maps, but the data could also be used by, for example, Google or Apple itself. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.

Publication
We will not publish your customer data.

Keto Cacao don't sell your information!
We don't sell your personal information to third parties and will only make them available to third parties that are involved in the processing of your order. Our employees and our third parties are obliged to respect the confidentiality of your information.

Google Analytics
We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We did not accept the data processing agreement from Google. We do allow Google to use information obtained by Analytics for other Google services, and we don’t anonymize the IP-addresses.

Changes to this Privacy Statement
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis so that you remain informed of any changes.

Inspection and Modification of your Data
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.

hello@ketocacao.com
+31202440897